{"id":141458,"date":"2023-09-08T13:57:56","date_gmt":"2023-09-08T13:57:56","guid":{"rendered":"https:\/\/theprojectsworld.com\/?p=141458"},"modified":"2023-09-08T13:57:56","modified_gmt":"2023-09-08T13:57:56","slug":"couple-are-left-52000-down-claiming-rogue-traders-took-money","status":"publish","type":"post","link":"https:\/\/theprojectsworld.com\/world-news\/couple-are-left-52000-down-claiming-rogue-traders-took-money\/","title":{"rendered":"Couple are left \u00a352,000 down claiming 'rogue traders' took money"},"content":{"rendered":"
A couple claim they have been left \u00a352,000 out of pocket and without their ‘dream’ kitchen extension after rogue traders took their money and ran.<\/p>\n
Jismon Varghese, 38, and his wife, who both work for the NHS, saved up for years to pay for major work on their \u00a3350,000 home in Poole, Dorset.<\/p>\n
The pair, who have two young children, were told the job to extend the rear of their detached property would take four to six weeks.<\/p>\n
But they have said it was left ‘less than 20 per cent complete’ after months of delays and excuses by builders Transform Dorset Ltd.<\/p>\n
When the family pressed the company for answers they were shocked to discover it had gone into liquidation.<\/p>\n
<\/p>\n
A couple claim they have been left \u00a352,000 out of pocket when builders failed to complete a kitchen extension and ‘took their money’<\/p>\n
<\/p>\n
Jismon Varghese, pictured in the incomplete kitchen, said he was left shocked after rogue traders took his money<\/p>\n
<\/p>\n
The extension was left ‘less than 20 per cent complete’ after months of delays and excuses by builders Transform Dorset Ltd<\/p>\n
An independent surveyor has since inspected the firm’s partial work and told the couple it will cost another \u00a340,000 to complete the project.<\/p>\n
Police fraud squad investigators and Dorset Council’s Trading Standards are now investigating the matter, which Mr Varghese said has ‘left his family with nothing’.<\/p>\n
He said he had a number of builders quote for the work, with Transform Dorset’s quote being ‘a little bit higher’ than the others.<\/p>\n
But he was convinced to go with them when he was offered a 10 per cent discount as a Christmas offer.<\/p>\n
Mr Varghese said he made sure to get references and a contract, including a full price with VAT and a completion date, signed before work commenced, to ensure that everything would go smoothly.<\/p>\n
After being rushed into signing it, with the threat of having to wait for months due to ‘other projects’, he signed the contract and work began in January, he claims.<\/p>\n
He said that at first the job went according to plan but after a few weeks the builders failed to turn up.<\/p>\n
As the weeks and months went on Mr Varghese said he was given excuses about injuries and illness suffered by workers and a lack of staff.<\/p>\n
Builders would come to the house every so often to do some work, charging Mr Varghese more money as it seemed progress was being made, he said.<\/p>\n
But by May – three months after the project should have been completed – he contacted Citizens Advice.<\/p>\n
<\/p>\n
After the extension was left 20 per cent complete, the couple were shocked to find out the company had gone into liquidation<\/p>\n
<\/p>\n
Pictured is what was meant to be the couples ‘dream kitchen extension’<\/p>\n
He was advised to send Transform Dorset Ltd a letter on advice that it had breached the contract, to which there was no response.<\/p>\n
He reported the company to CheckaTrade, the police, Trading Standards and Action Fraud.<\/p>\n
CheckaTrade sent a surveyor to assess the work. He told Mr Varghese that just 20 per cent was completed and it would cost \u00a340,000 to finish. The website revoked the business’s membership.<\/p>\n
He then received an email from the director saying the company had gone into liquidation.<\/p>\n
Mr Varghese has been told that its warehouse had been cleared, including his brand new kitchen he had paid for, which was still being stored there.<\/p>\n
He added that the day after he received an email that the business had gone into liquidation, he noticed on Companies House that the same directors had started a new business at the exact same address, called Blandford Plastics.<\/p>\n
He said a police officer had told him there were ‘a number’ of similar cases relating to the same business.<\/p>\n
Mr Varghese said: ‘I didn’t know that was a trap. We believed him, we trusted him.<\/p>\n
‘After a month, they went quiet.<\/p>\n
‘No phone calls, nobody turned up, nothing. So, I started chasing up, what’s happening. You’ve got the money, you said four to six weeks completion time and it’s a month gone.<\/p>\n
‘After all this, I was fed up, I was frustrated. Mentally we were down. It’s been months, we’ve spent all the money. Me and my wife lost our peace.<\/p>\n
‘We worked hard and we lost all this money, for nothing.’<\/p>\n
Dorset Council’s Trading Standards team said it has received three complaints relating to Transform Dorset Ltd.<\/p>\n
It said: ‘These complaints allege that the company has taken large pre-payments for high-value building work and not completed the work as promised, and that any work that has been done has been sub-standard.<\/p>\n
‘Dorset Council Trading Standards is continuing to monitor the complaints against the companies and individuals named.<\/p>\n
‘If it is believed any criminal offences have been committed, the team will liaise with Dorset Police to ensure any relevant action is taken.’<\/p>\n
Head of Action Fraud, Pauline Smith, said the case is being assessed by the National Fraud Intelligence Bureau at the City of London Police.<\/p>\n
Transform Dorset Ltd has been approached for comment.<\/p>\n