{"id":141416,"date":"2023-09-07T13:48:37","date_gmt":"2023-09-07T13:48:37","guid":{"rendered":"https:\/\/theprojectsworld.com\/?p=141416"},"modified":"2023-09-07T13:48:37","modified_gmt":"2023-09-07T13:48:37","slug":"we-paid-300k-for-newbuild-homes-but-builders-left-cracks-in-fences-our-gardens-a-mess-eyesore-shed-ruins-our-view-the-sun","status":"publish","type":"post","link":"https:\/\/theprojectsworld.com\/lifestyle\/we-paid-300k-for-newbuild-homes-but-builders-left-cracks-in-fences-our-gardens-a-mess-eyesore-shed-ruins-our-view-the-sun\/","title":{"rendered":"We paid \u00a3300k for newbuild homes but builders left cracks in fences, our gardens a mess & eyesore shed ruins our view | The Sun"},"content":{"rendered":"

FURIOUS homeowners who paid up to \u00a3300,000 for their new builds were left with foul smells and dodgy electrics.<\/p>\n

Broken fences, trashed gardens, floods and an eyesore container also feature among a "catalogue" of blunders on the flawed development.<\/p>\n


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To add insult to injury, homeowners on Broad Lea Close at the edge of Worcester say more than two years of complaints have changed nothing.<\/p>\n

Homeowner Shaun Barnes, 35, said: "We have been fobbed off at every turn after complying with everything they have asked for at every turn. <\/p>\n

"It has been horrific.<\/p>\n

"We are well and truly fed up, it has been two and a half years of being lied to."<\/p>\n

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United Living opened the 13-home estate in 2021, offering shared-ownership across the estate.<\/p>\n

Since then residents have recorded pictures and videos of issues. <\/p>\n

One clip shows water gushing from under the sink of a home which caused the entire ground floor to flood.<\/p>\n

Another shows a bungling workman emptying a cement mixture down a drain – fuelling fears a foul sewage odour is caused by blockages.<\/p>\n

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Other pictures show a floor being covered with a carpet which is too short, leaving the lethally sharp grippers rods exposed.<\/p>\n

While another snap shows uneven exterior brickwork and clumsily fitted hinges on a garden gate.<\/p>\n

Dodgy plumbing regularly causes residents' bathrooms to flood leaving them with damp patches on the ceilings downstairs.<\/p>\n

Bad drainage in the back gardens also means that when it rains "craters" fill will water leading to huge flooding.<\/p>\n

Exasperated homeowners also say the roads outside their properties are unfinished and peppered with potholes.<\/p>\n

The homeowners were given a 12-month defect period where they raised issues with the development.<\/p>\n

They claim that in this time, barely anything was addressed, and after a 24-month defect period they are in the same situation.<\/p>\n

'WORST MISTAKE OF MY LIFE'<\/h2>\n

Another resident said: "Buying this property was the worst mistake of my life. I was sold a dream but I actually bought a nightmare.<\/p>\n

"The smell started in the bathroom but now fills every room in the house. It's an absolute joke.<\/p>\n

"Our shower screen was incorrectly fitted so our bathroom floods every time we use it.<\/p>\n

"More than two people's boilers have had to be replaced because they broke."<\/p>\n

The residents' association are now taking legal action against United Living.<\/p>\n

Before legal action was sought, a formal complaint was submitted on behalf of the homeowners on April 21.<\/p>\n

A spokesperson for United Living said: "We are aware of the issues that have been raised by the residents and continue to work with our client, Platform, to resolve these issues."<\/p>\n

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Paula Heatley, New Homes Delivery Director at Platform Housing Group said: "We understand their frustrations and are committed to working with them to try and resolve the issues raised.<\/p>\n

"A plan is already in place to complete the agreed outstanding work, which has been shared with our customers."<\/p>\n

YOUR RIGHTS<\/h3>\n

Consumer website Which? say you can get help if your new build is falling apart<\/p>\n

It will usually come with a 10-year warranty:<\/p>\n