Hospital bosses issue poster telling staff how to make toastDecember 7, 2018
Staff at a hospital in Southampton have been given a lengthy instruction guide – on how to prepare toast.
A poster was put in the ward kitchen with the step-by-step process including “placing required bread into slots” and “pushing the lever down”.
Bosses have also been blasted for telling staff not to attempt to make toast unless “fully trained”.
The two page poster also tells users to “wait beside the toaster until completion of the full cycle” and “remove with plastic tongs and place on receptacle (plate/tray)”.
After successfully toasting the bread, workers are guided to place the toast “in either beverage trolley, toast compartment” or a “suitable receptacle” such as a plate or tray, and serve it to patients with “butter/margarine and appropriate conserves, knife and napkin”.
Officials have been criticised for wasting NHS time and money and treating highly qualified staff like children.
Conservative MP Nadine Dorries – a former nurse – told The Sun: "All the qualifications these nurses have, isn’t it blindly obvious on how to make a piece of toast?
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"When I was a trainee, my first job in the mornings was to make 60 rounds of toast for the patients. I would not have had the time to read instructions.’
Joyce Robbins of Patient Concern said: "It treats the staff like little children who don’t know what to do.
"We are always being told the NHS is overstretched. I thought they would have found better things to spend their time and money on."
A hospital spokesman said the document was written to "ensure staff do not cause unnecessary disruption by burning toast and triggering fire alarms."
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