I'm a flight attendant – the passengers that make my job difficult don't comply with a few simple airline regulations

I'm a flight attendant – the passengers that make my job difficult don't comply with a few simple airline regulations

April 21, 2022

ONE flight attendant is opening up about the passengers who make the job difficult by failing to comply with simple airline regulations.

The flight attendant, who works for one of the major American airlines, began the job weeks before the pandemic hit.

They were still adjusting to the job and the rules when the pandemic hit, having only four weeks of flying experience at that point.

While the flight attendant didn't have a ton of previous flying experience pre-pandemic, in some ways they think it helped them adjust to the new rules and regulations, especially as the situation continued to change.

But it wasn't always smooth sailing.

The job suddenly became more intense, as flight attendants became responsible for in-flight safety and Covid safety.


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Conditions only grew more tense once it became their job to enforce the federal mask mandates.

Under the mask mandate, flight attendants had the authority to force passengers to comply.

However, passengers didn't necessarily believe that at first. The flight attendant recalls having to physically break up fights between airline passengers multiple times.

But the flight attendant says it did get easier as time progressed, once passengers understood the rules

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Even as many employees were furloughed and then let go, the flight attendant wanted to stay in the skies.

"Being a flight attendant was my goal, and all the things I loved about it were still there — I got to travel, take care of people, and have a flexible schedule," they told Insider.

And now, with the end of the federal mask mandate, the flight attendant is hoping their interactions with passengers continue to improve.

The flight attendant said the job can get lonely, and passenger interactions can make a big difference.

With all of the traveling that comes with the territory of working for an airline, it can be difficult to maintain relationships.

Combine that with the added stressors of unruly passengers during the pandemic, and it has created a less-than-ideal work environment for many flight attendants.

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"I wish people realized that we're there for the safety and security of the plane and its passengers," the flight attendant said.

"When a flight attendant asks you to do something, it's because we're trying to keep you safe."

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